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Posted: Tuesday, August 8, 2017 12:02 AM

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General Manager of Health Club

Position Summary:

The General Manager is responsible for the overall financial and operational success of the Healthy Living Center (Health Club). The General Manager is responsible for the recruitment, selection, and development of the employee team, and the leadership of that team in a manner that will drive achievement of the annual business plan and budgetary goals.

Essential Accountabilities and Functions:
To be accountable for the development of the annual business plan and budget, along with monitoring actual performance to ensure achievement of the business plan, budget, and sales targets
To be accountable for the selection and development of the employee team and provide an environment that ensures that employees work as a team in achieving their goals
To be accountable for fostering an environment that embraces the culture of the HLC and creates personalized experiences for each member/client
To be accountable for overseeing daily operations
To be accountable for the quality management program and chair committee

Specific Job Accountabilities:
Develop the annual business plan and associated budgets.
Oversee the financial activities of the facility in a manner that will bring about achievement of the financial goals, including driving revenues, managing expenses, and achieving bottom line performance.
Works in cooperation with the marketing department to ensure membership and sales targets are achieved.
Recruit, select, develop, educate, and lead the employee team, including conducting regular meetings for the staff and performing regular performance reviews on all direct reports, per organizational policy.
Serve as the public relations voice by getting involved in the local community..
Oversee the day-to-day operations, including opening and closing of the facility, as may be needed.
Maximize the safety of all facility users by overseeing the facility safety and emergency response programs. Ensure that all staff maintain current training for safety and emergency response.
Oversee all activities of the quality management and performance improvement programs.
Serve as a role model for the employees, including performing any necessary job responsibilities, as may be required to ensure that the facility delivers upon its commitment to excellence.
Serve as the chairman for the Quality Management Committee

Reporting Relationships:
Reports to Chief Operating Officer
Directly supervise the member engagement director, wellness director, maintenance director, and medical program director
Indirectly supervises all frontline staff

Work Experience:
Minimum of three year’s experience in a supervisory role within the medical fitness or health and wellness industry
Minimum of one year’s experience as a fitness center or medical fitness center manager, certification from an NCCA-accredited health and fitness certification organization preferred, but not required

Education:
College degree in the health and wellness, fitness, or a related field

Certification/License:
Certified from a in NCCA-accredited health and fitness certification organization preferred, but not required
AED/CPR certification

Email Address: melissa.ohara@norterre.org
Phone: 609-709-6726

• Location: Kansas City

• Post ID: 28542813 missouri
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