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Posted: Sunday, July 23, 2017 12:06 AM

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About the Job

St. Louis, MO -

Securities Operations Service Specialist Job Summary

The Securities Operations Service Specialist duties providing rapid/accurate assistance researching and/or establishing security descriptions within the BETA back office system. Due to regulatory requirements, speed/accuracy of research and data entry are keys to the success of this position. This role requires communication with internal trading/trade support team members, as well as with internal and external business partners in order to resolve discrepancies. Due to the time-sensitivity and high degree of accuracy required of Trade Processing, the environment can be stressful.

Securities Operations Service Specialist Job Responsibilities

  • Contact with Financial Advisors, Traders, Trade Processing team members, external operations professionals and Home Office personnel
  • Differentiating, processing and reconciling security setups
  • Reviewing time sensitive and/or complex documents
  • Coordinating situations involving other departments
  • Providing back-up for other desks
  • Working under moderate to minimal supervision

Securities Operations Service Specialist Job Requirements

  • Excellent Customer Service & Attitude
  • Excellent listening/understanding, verbal, and written communications
  • Team Player
  • Excellent contact control, analytical and problem solving
  • Proactive and Accountable
  • Possess a sense of urgency and maintain stress awareness/management
  • Ability to multi-task while being attentive to the customer
  • Adaptability, Flexibility, Innovative/Creative Solutions
  • Desire to learn, and maintain/enhance knowledge
  • Readily accepts feedback, mentoring, and coaching
  • Familiarity with Microsoft Office suite, ticketing tools, and troubleshooting tools.
  • Basic understanding of networking, web, email, mobile and security

Securities Operations Service Specialist Job Preferred Qualifications:

  • 2 or more years customer service experience or other pertinent related experience
  • 1+ year of practical experience working in a fast paced call center environment

Securities Operations Service Specialist Job Key Words

  • Recent Graduate, Class of 2017, Data Entry, Customer Service

Securities Operations Service Specialist Job Location

1 N. Jefferson

St. Louis, MO 63103

How to Apply to the Securities Operations Service Specialist Role


• Location: St. Louis, St. Louis, MO

• Post ID: 27777753 missouri
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