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Posted: Sunday, July 23, 2017 12:06 AM


About the Job

St. Louis, MO -

Securities Operations Service Specialist Job Summary

The Securities Operations Service Specialist duties providing rapid/accurate assistance researching and/or establishing security descriptions within the BETA back office system. Due to regulatory requirements, speed/accuracy of research and data entry are keys to the success of this position. This role requires communication with internal trading/trade support team members, as well as with internal and external business partners in order to resolve discrepancies. Due to the time-sensitivity and high degree of accuracy required of Trade Processing, the environment can be stressful.

Securities Operations Service Specialist Job Responsibilities

  • Contact with Financial Advisors, Traders, Trade Processing team members, external operations professionals and Home Office personnel
  • Differentiating, processing and reconciling security setups
  • Reviewing time sensitive and/or complex documents
  • Coordinating situations involving other departments
  • Providing back-up for other desks
  • Working under moderate to minimal supervision

Securities Operations Service Specialist Job Requirements

  • Excellent Customer Service & Attitude
  • Excellent listening/understanding, verbal, and written communications
  • Team Player
  • Excellent contact control, analytical and problem solving
  • Proactive and Accountable
  • Possess a sense of urgency and maintain stress awareness/management
  • Ability to multi-task while being attentive to the customer
  • Adaptability, Flexibility, Innovative/Creative Solutions
  • Desire to learn, and maintain/enhance knowledge
  • Readily accepts feedback, mentoring, and coaching
  • Familiarity with Microsoft Office suite, ticketing tools, and troubleshooting tools.
  • Basic understanding of networking, web, email, mobile and security

Securities Operations Service Specialist Job Preferred Qualifications:

  • 2 or more years customer service experience or other pertinent related experience
  • 1+ year of practical experience working in a fast paced call center environment

Securities Operations Service Specialist Job Key Words

  • Recent Graduate, Class of 2017, Data Entry, Customer Service

Securities Operations Service Specialist Job Location

1 N. Jefferson

St. Louis, MO 63103

How to Apply to the Securities Operations Service Specialist Role

• Location: St. Louis, St. Louis, MO

• Post ID: 27777753 missouri is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017